NEW DELHI: The country’s biggest fintech firm PhonePe
reported a technical glitch in its system that led to the failure of
transactions on its platform. PhonePe co-founder Rahul Chari said that the
company at PhonePe has initiated active DR drills, with heightened
cybersecurity measures on its network firewall.
“This evening, 100 per cent of our traffic across all
our services was being served through a new data centre. Unfortunately, the
Monday evening peak traffic exposed a network capacity shortfall due to which
transactions started failing.
“We have now rebalanced our traffic across our other
sites and are seeing the recovery. Our apologies for this. We assure to take
these learnings and further strengthen our systems,” he said.
According to the digital services outage tracker platform Down
detector, the report started coming in at around 6 pm IST and peaked around
quarter part seven.
Several users across the country experienced transaction
failures in UPI transactions but they confused it as a glitch in UPI system.
UPI system had earlier faced three outages between March 26
to April 12
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